The Consumer Duty – higher expectations of how firms serve retail customers | Fieldfisher
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The Consumer Duty – higher expectations of how firms serve retail customers

Kirstene Baillie
12/09/2022
A shopping cart with a red handle is in the aisle of a grocery store. Shelves filled with various products blur into the background, creating a sense of depth and focus on the cart. The lighting is bright, giving the scene a fresh and vibrant atmosphere.

Locations

United Kingdom

Setting higher standards and putting consumers' needs first is essential to the FCA's strategy. As they express it, the cornerstone of this is the new Consumer Duty that will set higher expectations for the standard of care firms give consumers.

Read the briefing paper in full.
 

Areas of Expertise

Investment Funds

Related Work Areas

Asset Management